Muscle Tech Gym increased its bookings by 35% with FitGymSoftware®

Client Profile

Muscle Tech Studio is one of the leading fitness studios known for its commitment to customer experience and innovative fitness solutions. To support its studio growth and generate more revenue, Muscle Tech Studio aimed to automate all its operations and ensure robust security.

Key Challenges

Muscle Tech Fitness Studio faced some real challenges with their old system. They started off using manual entry systems which needed a lot of staff time and often led to consuming more time. With just a receptionist managing the entries, things would pile up at the door, causing delays and a bit of chaos at times.

• Expansion and Consistency Issues
• Operational Inefficiencies
• Managing Peak Hour Traffic
• Enhancing Data Security and Privacy

A Game-Changing Solution: FitGymSoftware®

That’s when Muscle Tech Fitness decided to switch things up with FitGymSoftware®. The software significantly enhances client operations by integrating advanced biometric technology for secure and fast access control, automating time-consuming tasks like bookings and payroll, and ensuring robust data security. This meant no more tailgating at turnstiles and more time for the staff to focus on what really matters.

• Biometric Access Control
• Remote Monitoring and Support
• Automated Booking and Client Management
• Integrated Payroll System

Biometric Access Control: Muscle Tech Studios replaced their door-based access controls with biometric turnstile systems across all locations, facilitated by FitGymSoftware®. This system allowed entry only through verified fingerprints or RFID cards, providing a seamless and secure method for managing gym access. With biometric, you can allow multiple fingerprint registrations per member for better accessibility and security.

Remote Monitoring and Support: FitGymSoftware® included tools for remote troubleshooting of biometric devices. For instance, when a fingerprint scanner at one location malfunctioned, the customer support team could remotely find and fix the issue within minutes, ensuring continuous operation.

Automated Booking and Client Management: The software provided an integrated client booking and management platform. This system automatically updated client profiles and preferences, facilitating personalized service delivery and efficient schedule management.

Integrated Payroll System: The biometric system also recorded staff check-ins and check-outs, integrating directly with the payroll system to ensure accuracy in wage calculations and reduce administrative overhead.

Results

The OutCome

Muscle Tech Studio's use of FitGymSoftware® proves how integrating technology into fitness operations can significantly enhance efficiency, security, and profitability. The strategic implementation of biometric systems, along with the client management and payroll automation, not only made their studio work easy but also created security measures, leading Muscle Tech Studios toward achieving their goals of excellence.